Airbnb turnover cleaning: a host's guide for London short-lets

Cleanliness is one of the categories guests rate after every stay, and it affects your ranking. A consistent turnover process is the most reliable way to protect it.

Write a property checklist

List every task in the order you want it done, and add photos of how each room should look when it is ready. Include where spare linen and supplies are kept.

Plan your linen

Keep at least three sets of linen and towels per bed: one on the bed, one in the wash, and one ready to go. That makes same-day turnovers possible.

Ask for a photo report

A quick set of photos after every clean lets you check the property from anywhere and gives you evidence if a guest reports a problem.

Check the short-let rules

In London, entire homes can generally be let for up to 90 nights a year without planning permission. Keep track of your nights and check your lease or mortgage terms.

Make restocking routine

Toilet roll, hand soap, washing-up liquid, bin bags, tea and coffee: agree a list with your cleaner and keep a stock cupboard they can use.